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John Worthington

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Latest Blogs from John Worthington
There are many reasons why an organizations’ monitoring tools can proliferate. Taming your portfolio and developing a unified monitoring strategy can be an important element of success for IT service management, DevOps or any IT transformation initiative. The modern IT stack has become...
Correlation and root-cause diagnosis have always been the holy grail of IT performance monitoring. Instead of managing a flood of alerts, correlation and root-cause diagnosis help IT administrators determine where the real cause of a problem lies and work to resolve this quickly, so as...
User Experience: A Concern for Some (But Apparently Not All) Administrators The further away operators are from customer-facing IT services, the more likely it is for IT staff to have a “not my problem” mindset. Infrastructure administrators (virtualization, storage, etc.) are a prime ...
The Real Cost of Downtime Exceeds Predictions There have been a multitude of articles, blog posts and industry surveys emphasizing the increasing costs of slowtime and downtime as businesses increasingly become reliant on IT services. The British Airways (BA) service disruption just ov...
There are so many complexities associated with infrastructure – most developers can’t know them all, and sometimes it seems like they don’t want to know. But the truth is that a well-performing application makes it appear as if the infrastructure is invisible, and of course programmers...
The difference between Universal Monitoring and Unified Monitoring is worth understanding; these words sound so similar that they might be used interchangeably, but they are not the same. Universal Monitoring eG Innovations introduced Universal Monitoring with a universal agent over 15...
Many have made the claim that the ISO 7-layer model is dead, and since it’s been around since the 1970’s it’s easy to understand why. But that doesn’t mean ALL layer models are dead. In fact, a layer model remains an easy way to quickly understand the complexities associated with appli...
I started to write this post about Real User Monitoring (RUM), and of course quickly found out just how many vendors are also blogging about this. Clearly managing the end user experience has reached a fever pitch. So what makes eG Innovations different? Today’s digital business proces...
I started to write this post about Real User Monitoring (RUM), and of course quickly found out just how many vendors are also blogging about this. Clearly managing the end user experience has reached a fever pitch. So what makes eG Innovations different? Today’s digital business proces...
The differences between event correlation, analytics and artificial intelligence can be confusing. This post takes a look at the varying benefits of each and highlights where eG Enterprise’s capabilities lie. Event Correlation Simply put, event correlation makes sense of events. This i...
The differences between event correlation, analytics and artificial intelligence can be confusing. This post takes a look at the varying benefits of each and highlights where eG Enterprise’s capabilities lie. Event Correlation Simply put, event correlation makes sense of events. This i...
User experiencei is the process of enhancing user satisfaction by improving the usability, accessibility, and intuitiveness provided in the interaction between the user and the product; and there are many moving parts to making sure this happens. Digital business processes today are un...
User experiencei is the process of enhancing user satisfaction by improving the usability, accessibility, and intuitiveness provided in the interaction between the user and the product; and there are many moving parts to making sure this happens. Digital business processes today are un...
I read an interesting report from the Citrix Technology Office which used the term “infotoxification”: People today are expected to filter, understand and act upon an enormous mountain of data. Consequently they are overwhelmed; they are “info-toxicated.” Existing tools tha...
I read an interesting report from the Citrix Technology Office which used the term “infotoxification”: People today are expected to filter, understand and act upon an enormous mountain of data. Consequently they are overwhelmed; they are “info-toxicated.” Existing tools tha...
Installing performance management and monitoring software may not be the same as implementing telemetry  throughout an IT organization. As the scope of performance management and monitoring software evolves, investments in management software can provide rapid ROI; but realizing the fu...
Installing performance management and monitoring software may not be the same as implementing telemetry  throughout an IT organization. As the scope of performance management and monitoring software evolves, investments in management software can provide rapid ROI; but realizing the fu...
As the new Director of Product Marketing here at eG Innovations, it is impossible for me not to have some sense of déjà vu, having at last joined forces with my friends here and beginning to re-visit the IT performance management and monitoring space once again. My journey with eG Inno...
As the new Director of Product Marketing here at eG Innovations, it is impossible for me not to have some sense of déjà vu, having at last joined forces with my friends here and beginning to re-visit the IT performance management and monitoring space once again. My journey with eG Inno...